FREE DOMESTIC SHIPPING ON ALL ORDERS OVER $100!

ENDING SOON: My 2021 Black Friday Sale gets you 30% off your order! Use code BLACKFRIDAY21 at checkout

FAQ

FREQUENTLY ASKED QUESTIONS


WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
HI &AK Standard Shipping
HI &AK 2-Day Shipping
HI &AK Overnight Shipping
$0.00
$87.49$5.99
$11.99
$19.99
$32.80
$15.99$19.99$29.99
$87.50$100.00$9.99$11.99$19.99$32.80$15.99$19.99$29.99


** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us by email or call 800-435-6686

with the details of what will be in the order and the address it will be shipped to.

ORIGINALS & LIMITED EDITIONS will be shipped by the artist. I offer free Priority shipping in the continental US for orginals and limited editions. International shipping will be calculated based on the product and location. I will send tracking information as soon as I ship. Please contact me at goddessknowsart@gmail.com to request international shipping or expedited shipping rates.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact goddessknowsart@gmail.com with your order number for further instructions.
  • We do not accept returns; all sales are FINAL.

CAN I CANCEL MY ORDER?  

All print sales are final. To cancel an order for an original or limited edition, please contact goddessknowsart@gmail.com immediately.  

WHO TO CONTACT?  

You can reach out at any time by email at goddessknowsart@gmail.com  

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow me on my social media pages as I am constantly posting my new work! 

 Instagram: Instagram 

Facebook: Facebook


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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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